Terms of Services

California Residents:

In accordance with California law, we will not share information we collect about you with companies outside of our corporation, except as permitted by law, including, for example, with your consent or to service your loan.  We will limit sharing among our corporation to the extend required by California law.

Information We Collect

This site does not collect personally identifiable information about you unless you expressly provide such information, via web forms, to us on a voluntary basis. We may also add the information you expressly provide to our databases or contact lists. We use such personally identifiable information to send you the information you request, to respond to your inquiries and comments and from time to time, to send you information regarding events and developments that we think may be of interest to you. If you decide at any time that you no longer wish to receive information from us, please contact us at compliance@citylendinginc.com or you can send to us a request by our “Contact Us” section. Alternatively, when you receive materials from us by email, you may make use of the “opt-out” provision in such email to let us know that you no longer wish to receive such materials from us.

Non-personally Identifiable Information

We may also collect information about you from your online browsing and transactions, including your preferences, pages visited, technical information regarding your computer and operating systems, such as your Internet Protocol (IP) address, domain name, the date and time you access the Site, your length of stay on the Site, the pages that you visit on the Site, the Web site address, if any, from which you linked directly to the Site, the Web site address, if any, to which you travel from the Site, and other similar traffic information. We do not use such data in any way to create or maintain a personal profile of you or to collect personally identifiable information from you. We use this non-personally identifiable information to help us improve the Site and the services we provide through it. We may do this by aggregating your non-personally identifiable information with similar information collected from other users.

Our Use of Information We Collect

Generally, we do not disclose personally identifiable information that we collect through your use of the Site to unaffiliated third parties without your consent. However, we reserve the right to provide such information to our employees, contractors, agents, and designees to the extent necessary to enable them to perform certain Site-related services on our behalf. We also reserve the right to disclose such information to any third party if we believe that we are required to do so for any of all of the following reasons: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Site or our network; or (iv) to protect the rights, property, or safety of City Lending and its employees, users of the Site, or the public. Third parties may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the Internet and use that information to provide measurement services and target ads. You can opt-out of the collection and use of information for ad targeting by visiting  www.aboutads.info/choices. City Lending reserves the right to transfer any and all information we collect from users, or that we otherwise collect in connection with the Site, including, without limitation, to unaffiliated third parties, in the event of a sale or transfer of assets or portion of our business.

Security

City Lending employs reasonable physical, managerial, and technical measures designed to improve the integrity and security of the Site and the personal information you transmit to us and that we store on our systems. Unfortunately, no such measure is foolproof, or immune to being cracked or compromised, whether by intentional hacking or human error. For that reason, we do not guarantee the absolute security of our servers, the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party through or in connection with the Site.

Confidentiality

Your personal information such as credit cards details, bank account numbers is well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customer’s information safe at all time.

MARKETING SERVICES

From time to time, your name and address might be disclosed for mailing lists in connection with the promotion of City Lending Inc’s products and Services and other legitimate business activities. If you wish to remove your name from such lists or limit the use of your name and address at any time, please contact us at info@citylendinginc.com, or by telephone at (703) 239-7700. Your opt-out preferences apply to marketing communications only and we may still send you important Service-related messages as a User of the Service. You may not opt out of these Service-related and transactional communications.

Links to Other Web Sites

This Site may contain links to external Web sites owned by third parties. Any information you disclose on those sites is not subject to this Privacy Policy. You should consult the privacy policies of each Web site you visit. We are not responsible for the privacy practices of others.

Children Under 13

This Site is not directed to children under thirteen years of age, and we do not knowingly collect personally identifiable information from such children. If you are younger than thirteen, please do not provide any personally identifiable information while using the Site.

Changes to Privacy Policy

We reserve the right to update, revise or otherwise change this Privacy Policy at any time and any changes to the Privacy Policy will be effective upon posting. Your use of the Site constitutes your acceptance of the currently posted Privacy Policy, and you should therefore review this Privacy Policy regularly to ensure that you are aware of its terms.

Contact Us; Opt-Out

If you would like to update or otherwise change the personally identifiable information you have provided to us, or if you no longer wish to receive materials from us or want your personally identifiable information removed from our databases, please contact us at compliance@citylendinginc.com. Alternatively, if and when you receive materials from us by email, you may make use of the “opt-out” provision in such email to let us know that you no longer wish to receive such materials from us. If you have any questions about this Privacy Policy or our collection and use of your personally identifiable information, please contact us at  compliance@citylendinginc.com.

Texas Consumer Complaint and Recovery Fund Notice

In Texas – CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 N. LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT www.sml.texas.gov. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM.